Satisfaction Survey

Dear customer,

As part of our approach to progress and our areas of development with our customers, we would like to gather your opinion to make an assessment of our collaboration, your concerns and your expectations.

Once again, we would like to thank you for the time you have agreed to devote to this process.

Truly yours,

Personal data
Are you satisfied with the general organisation of the PTPs?
Are you satisfied with the information provided at each stage of the PT ?
Are you satisfied with the CompaLab website?
Are you satisfied with the use of the languages (english, french, german, spanish) by CompaLab?
Are you satisfied with the periodicity, the products and methods covered by the current PTP?
Are you satisfied with the samples and the report that you received ?
Are you satisfied with the quality of the answers provided ?
Are you satisfied with the answering times ?
Are you satisfied with the respect of delivery commitments ?
Are you satisfied with the documentation attached to the samples?
Are you satisfied with the protection of confidentiality from CompaLab?
Are you satisfied with the separation of the PTs into two families with different schedules?